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MISSION

Immediate Access To Exceptional Care

The Preston Health Center’s mission is to serve our residents’ evolving healthcare needs with skill and compassion. A dedicated staff of physicians, nurses, and medical personnel support this goal with a shared devotion to helping seniors. As a staff and facility, we are committed to delivering exceptional healthcare and invaluable peace of mind to our residents and their families.

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FAQ

Learn More About What Makes Us Special

MANAGED CARE PLANS

WHAT DOES MEDICARE COVER?

If you’re a Cypress resident and need skilled nursing care, Medicare Part A will pay for a semi-private room, meals, nursing care, rehabilitation services, medications, and medical equipment for the first 20 days at The Preston Center.  

From day 21-100, you will pay a daily co-insurance rate. However, if you have a supplemental insurance plan, it may cover all or part of days 21-100. 

After 100 days, Medicare Part A will no longer pay for or subsidize your stay at The Preston Center. However, if you have Medicare Part B, it may cover some of your rehabilitative services.

HOW IS ELIGIBILITY FOR MEDICARE PART A DETERMINED?

– You must have a Medicare card that reads hospital insurance.

– Your physician must certify that you need skilled nursing care on a continuing basis.

– You must have spent a minimum of 3 consecutive days (not counting the day of discharge) in a hospital no more than 30 days before entering the skilled nursing center.

– The need for skilled care must relate to the reason for hospitalization.

DO YOU ACCEPT MANAGED CARE PLANS?

Yes, however, the plan requires authorization before admission is granted.

CAN MY PRIMARY CARE DOCTOR SEE ME DURING MY STAY AT THE PRESTON?

Yes, but it’s far more common for our own medical director to act as your primary physician during your stay.

WHAT IS YOUR STAFF-TO-RESIDENT RATIO?

We’re committed to giving every resident of The Preston the personalized care and attention they need. For that reason, it’s our policy to exceed the staffing mandates laid out by the state of South Carolina.

MEMORY CARE

WHAT KINDS OF IN-ROOM AMENITIES ARE THERE?

There is cable TV and a telephone in every resident room at The Preston Health Center. Plus, we encourage residents to bring furniture and personal mementos from home to create a more familiar environment.

WHAT TYPES OF ACTIVITIES ARE OFFERED AT THE PRESTON?

We take pride in offering our long-term residents a robust social calendar filled with activities. Parties, movies, exercise classes, and musical programs are offered daily.

WHAT ARE YOUR VISITING HOURS?

Visiting hours are unlimited. However, we’ve found the most convenient time for residents to receive guests is between 10 AM and 9 PM.

CAN FAMILY MEMBERS DINE WITH THEIR LOVED ONES AT THE PRESTON HEALTH CENTER?

Absolutely! As frequently as possible!

CAN FAMILY MEMBERS TAKE THEIR LOVED ONES OUT OF THE FACILITY FOR OUTINGS?

We encourage our residents to leave if and when it’s possible. However, the front desk must be informed beforehand if a particular outing includes an overnight stay.

HOW OFTEN IS LAUNDRY DONE?

Laundry is done daily at The Preston Center, typically with a 48-hour turnaround time.

ARE BEAUTY/BARBER SHOP SERVICES PROVIDED?

These services are available to residents for a minimal charge.

LONG-TERM CARE

DO YOU OFFER MEMORY CARE?

The Dogwood is a 12-room “neighborhood” within the Preston Center specializing in cognitive impairment services. Every Dogwood room is private, and residents also have access to their own private dining room.

IS THE MEMORY CARE PRIVATE PAY?

Yes, although you can potentially use a long-term care policy to defray the costs.

WHAT ACTIVITIES ARE OFFERED TO MEMORY CARE RESIDENTS?

Providing our memory care residents with opportunities to interact with friends and staff members is one of our top priorities. We offer a variety of activities including musical programs, exercise classes, and arts & crafts.

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CAREERS

Make Someone’s Day, Every Day

It takes special people to create a unique, healing environment. And that’s what we’ve built at The Preston Health Center. When you work here, how you do your job is just as important as what you do.

If you want to make a real difference in the lives of our senior residents, please review our current job opportunities.

LOCATION

Serenity on All Sides

The Preston Health Center is conveniently located on the grounds of The Cypress. Nestled among the live oak and palmetto trees, The Preston provides an ideal setting for patients to relax, recharge, and visit with friends and family.

The pond at The Cypress of Hilton Head

We invite you to come experience The Preston difference firsthand. Please call 843-689-7077 or fill in the form to schedule a tour. 

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